I switched to First Security Agency for home and auto insurance about six years ago. From day one their advice, responsiveness, and customer service has been top-notch; they care about their customers! I stay with First Security Agency because they stand by me.
We have had a great experience over the years with the First Security Agency both with our personal, and business insurance needs. We continuously receive prompt follow-up from our agent, a high level of professionalism, and a thorough understanding of the products and services that best fit our needs.
We have all of our insurance with First Security Agency and they make us feel confident that everything we cherish is protected. The entire staff provides prompt and friendly customer service whether we call, email or walk-in to the agency. We have always been treated in a fair, courteous and professional manner with any situation that arises. They sell insurance, and they give assurance!
Adam and Trista
We have been insured with First Security Agency, Inc., for a little over two years. In this short period of time we had major hail damage to our home and vehicles. I made one phone call to our agent Mike Petersen and he took care of all our needs. Our agent consistently stays in touch, and does not take business for granted; our agent works hard to offer the best insurance and at the best value. Since switching to First Security Agency we have realized just how much the level of service can vary from one agency to the next. Our agent has always been prompt and available whenever we need him. This type of service makes it easy to stay with First Security Agency.